As the saying goes, “First impressions leave a lasting impression.” Every business, especially in the hospitality sector, expects to obtain customer reviews on social media and respected travel and leisure platforms that are positive such as, “The food is delicious,” “I highly recommend,” or “The service was exceptional.” Whether it is in the tourism, entertainment, […]
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The 2020 U.S. Census unveiled a significant growth of people who identify as multilingual and multiracial. In 2010, it was 9 million people nationwide, and in 2020, 33.8 million – a 276% increase. The U.S. is becoming a very diverse marketplace and access to global consumers is a viable growth strategy for many businesses thanks […]
Continue readingIn today’s hiring environment it’s very difficult to compete…as an employer. The unemployment rate is at an all-time low, and the lived experiences of working-class adults in the U.S. during the pandemic made many reconsider what they valued (or not) about their workplace culture. Employers across all industries are now challenged with mitigating the demands […]
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