Author: Gosia Jaros-White

Meet a Language Superhero: Renaud Fenster

At LTI, we often talk about the benefits of being multilingual, and we truly believe that multilingualism gives you a special power: a power to communicate in another language, a power to better understand other cultures, a power to give yourself a competitive advantage, and even a power to save lives. Every year, thousands of […]

Commitment to Enhancing Employee-Customer Relations

The landscape of today’s marketplace is highly focused on the quality of relationships. There are clear connections between employee satisfaction and customer experience, but there are other connections between employees and customers—such as language. How can language, and a commitment to language, redefine employee-customer relations? As Alex Shashkevich, of Stanford News, writes, “people speak roughly […]

bilingual employees bilingualism & customer service bilingualism in the workplace

Business Benefits of Multilingualism

In our increasingly globalized world, there is a growing need for a multilingual workforce. The demand for multilingual employees more than doubled between 2010 and 2015. The workforce has continued to evolve since then, particularly because of the COVID-19 pandemic — as of 2021, there has been a 30% increase in bilingual remote jobs. Multilingual employees bring undeniable value to the workplace, […]

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Top 10 Tips Before Administering the AAPPL

In preparation for your fall AAPPL testing season, we have pulled together a list of Top Ten Tips to help ensure that your AAPPL experience this year is a smooth one. 1. Choose your proctoring mode and think through the steps you will need to take to set yourself and your students up. These resources can […]

AAPPL

Growing Up Bilingual as a Heritage Language Speaker

Who is considered a heritage speaker? Heritage speakers are those who have been exposed to their heritage language (i.e., their first language) at home. They are introduced to a second language beginning at a very young age through contact with people outside their home or when they start going to school. Having grown up speaking […]

bilingual bilingual employee bilingual employees Bilingual Employees & Job Market determining proficiency employee language assessment employee language skills language in the workplace language learning language proficiency language skills multilingual multilingual employees

Why Businesses Should Test Heritage Speakers’ Language Skills

Your company’s business depends on the professional communication skills of bilingual employees. How does this play a role in the hiring process? According to the resumes reviewed, many candidates are heritage language users of the languages needed. If these applicants already speak the desired language, why is it important to test their language proficiency? The […]

bilingual bilingual employee bilingual employees Bilingual Employees & Job Market determining proficiency employee language assessment employee language skills heritage speakers Hiring language in the workplace multilingual multilingual employees

Closing the Communication Gap on COVID-19

COVID-19 may be “coronavirus” in every language, but how we, as a global community, address it requires healthcare professionals who speak the native languages of the patients they care for and the diverse communities they work in. Language proficiency has become a fundamental skill for healthcare teams charged with communicating and sharing coronavirus precautions more […]

bilingual bilingual employee bilingual employees Bilingual Employees & Job Market determining proficiency employee language assessment employee language skills healthcare language in the workplace language proficiency language skills multilingual multilingual employees

Language Proficiency: A Matter of Life and Death

Let’s face it, there is a strong and growing demand for multilingual talent as a natural result of the evolving demographic shifts in the United States. According to a study by the American Council on the Teaching of Foreign Languages (ACTFL), Making Languages Our Business: Addressing Foreign Language Demand Among U.S. Employers, “American employers are […]

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The Importance of Communication in Light of the COVID-19 Outbreak

The Importance of Communication in Light of the Coronavirus Outbreak We’re in the midst of a global health emergency. As the Coronavirus continues to spread, healthcare providers can expect to see an increase in the number of patients with limited English proficiency. How can healthcare organizations best be prepared to serve everyone in need of […]

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Certified Language Skills: A Pathway to Foreign Language Incentive Pay

Certified Language Skills: A Pathway to Foreign Language Incentive Pay (FLIP) Ever wonder if your proficiency in a language other than English could increase your income potential? The answer is absolutely, 100%, YES! A recent report by ACTFL, entitled “Making Language Our Business,” unveiled that the demand for foreign language skills is greater than ever […]

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