Assessing Bilingual Skills for Language Incentive Pay in Roanoke, Virginia – Case Study

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Introduction Roanoke, VA is a growing city with a population of around 100,000 people. Approximately 10% of its residents have limited English proficiency and face challenges accessing city services. To address this issue, the Community Engagement Office of Roanoke began offering information and resources in Spanish, the second most widely spoken language in the city. […]

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Meet a Language Superhero: Katie Hedrick

Katie Hedrick is the Community Inclusion Coordinator of the City of Roanoke’s Community Engagement department in Virginia. One of her responsibilities is to run a Bilingual Incentive Pay Program to address the concerns and needs of Roanoke’s diverse 100,000 residents. Katie successfully implemented the program across all departments, and to date, many of the city […]

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Local Governments Build Trust and Ensure Safer Communities with a Multilingual Workforce

The current global and culturally diverse economy in which the United States is immersed has created more awareness regarding the importance of having a multilingual and multicultural workforce in most industries and organizations, including in the governmental sector.

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Bilingual Public Servants Are Needed in Government Agencies

Today, workplaces across the United States require more than ever before a strong multilingual and multicultural workforce. A command of more than one language is a tremendous advantage for job seekers and people working in the United States because the population is continuously becoming more diverse. If you command two or more languages, the possibility […]

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Why Institute a Language Pay Differential for State and Local Government Agencies

According to the most recent data from the U.S. Census, 22% of the U.S. population speaks a language other than English at home, and nearly 9% of the population speaks English less than “very well.” For individuals with limited English proficiency, language is a major barrier in accessing basic benefits and services and exercising important rights. […]

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