Tag: employee language skills

Go Global, Grow Your Business, and Get Certified!

Globalization creates unlimited opportunities for industries worldwide. How can your organization go global and ensure that your efforts are successful? Your company’s potential customer base is virtually endless when barriers are broken down, including, but not limited to, language barriers. Is your organization prepared to communicate, serve, and delight your customers? Have you certified the […]

Why Language Proficiency Assessments Are Good for Employees and Employers

Why Language Proficiency Assessments Are Good for Employees and Employers Whether you have multilingual employees, plan to hire those who are, or want to encourage your staff to pursue a second or third language, it’s critical to consider certification of their language abilities. Certifying your employees’ language skills brings credibility to your company’s multilingual talent, […]

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Mi casa es su casa

The American Dream, a key piece of which is home ownership, is flourishing in Latinx communities all across the nation. By every economic measure, the buying power of Spanish-speaking Americans is skyrocketing to the tune of over $2 trillion. That buying power is most especially manifesting itself in home ownership, evidenced by the statistic that […]

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When Miscommunication Turns Deadly: The True Story of Avianca Flight 52

What Happened? In January 1990, Avianca Flight 52 from Bogota, Colombia, to New York City, was running out of fuel on approach to John F. Kennedy International Airport. Due to weather conditions, the aircraft was kept in a holding pattern prior to landing, even though its fuel situation was critical. The flight crew communicated the […]

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How To Improve Communication With Multilingual Patients In Healthcare Environments

The number of foreign language speakers in the United States has increased an impressive 90% since 1990. There are 38.4 million Spanish speakers reported in the US. The next most common language is Chinese, with 3 million speakers, followed by 1.6 million Tagalog speakers, 1.4 million Vietnamese speakers and 1.3 million French speakers. These populations […]

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Let’s Talk About It, Language Proficiency in the Workplace

We’re operating in a global economy. As a result, competition is far reaching, and companies are increasingly finding themselves at a competitive disadvantage when employees lack the functional language skills needed to do their job. These companies should be considering the following questions; are your employees actually qualified to communicate in another language effectively? How […]

bilingual employee employee language assessment employee language skills global business language proficiency multilingual employees