When Recruiting, It’s Better to Be Safe than Sorry

Why is it beneficial to vet prospective employees for proficiency in a second language they claim to have before hiring them? There are different reasons why companies vet prospective employees. According to Indeed Career Guide, employers vet candidates to verify certifications, credentials, or educational training that could make the job seeker a perfect candidate for […]

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Providing Financial Services in Various Languages Is Not a Temporary Trend

Commanding more than one language is a key skill in the financial world. Accuracy and clarity of information while managing financial transactions is paramount when communicating numeric data and small print that contains economic terms. Communicating the details of financial documentation can be difficult enough in English, but when clients speak another language, the conversation […]

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Customer-centric Service in the Hospitality Industry Is Better when Delivered in Language of Preference

As the saying goes, “First impressions leave a lasting impression.” Every business, especially in the hospitality sector, expects to obtain customer reviews on social media and respected travel and leisure platforms that are positive such as, “The food is delicious,” “I highly recommend,” or “The service was exceptional.” Whether it is in the tourism, entertainment, […]

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How to Recruit Multilingual Employees

The 2020 U.S. Census unveiled a significant growth of people who identify as multilingual and multiracial. In 2010, it was 9 million people nationwide, and in 2020, 33.8 million – a 276% increase. The U.S. is becoming a very diverse marketplace and access to global consumers is a viable growth strategy for many businesses thanks […]

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