COVID-19 may be “coronavirus” in every language, but how we, as a global community, address it requires healthcare professionals who speak the native languages of the patients they care for and the diverse communities they work in. Language proficiency has become a fundamental skill for healthcare teams charged with communicating and sharing coronavirus precautions more […]
Continue readingLeverage Your Credit Union’s Language Skills
As our communities become more diverse and connected to the global commerce, credit unions will need to ensure they leverage their language skills to remain competitive. Languages are not a “nice-to-have” skill but an absolute necessity for succeeding in diverse markets and reducing risks associated with language miscommunication. Languages will be among the most important […]
Continue readingLanguage Proficiency: A Matter of Life and Death
Let’s face it, there is a strong and growing demand for multilingual talent as a natural result of the evolving demographic shifts in the United States. According to a study by the American Council on the Teaching of Foreign Languages (ACTFL), Making Languages Our Business: Addressing Foreign Language Demand Among U.S. Employers, “American employers are […]
Continue readingLanguage and Beyond
As customer demographics change, companies and hiring managers need to look closer at language and culture as part of the customer service experience. Language proficiency is an indicator of an individual’s ability not only to connect with a customer but also to identify cultural nuances in a shared language that would create trust and customer […]
Continue readingThe Importance of Communication in Light of the COVID-19 Outbreak
The Importance of Communication in Light of the Coronavirus Outbreak We’re in the midst of a global health emergency. As the Coronavirus continues to spread, healthcare providers can expect to see an increase in the number of patients with limited English proficiency. How can healthcare organizations best be prepared to serve everyone in need of […]
Continue readingCertified Language Skills: A Pathway to Foreign Language Incentive Pay
Certified Language Skills: A Pathway to Foreign Language Incentive Pay (FLIP) Ever wonder if your proficiency in a language other than English could increase your income potential? The answer is absolutely, 100%, YES! A recent report by ACTFL, entitled “Making Language Our Business,” unveiled that the demand for foreign language skills is greater than ever […]
Continue readingWhy is Language Certification so Important in Healthcare?
Why Is Language Certification Important in Healthcare? Language certification is essential in healthcare because it ensures optimal patient care and increases safety. Speaking more than one language in healthcare positions helps nurses, doctors, and care teams provide quality care for diverse communities. Overcoming language barriers in healthcare is crucial because it ensures patients receive and […]
Continue readingBenefits of Pre-employment Language Testing
The Benefits of Pre-Employment Language Testing for Law Firms & Corporate Legal Departments Introduction Attorneys know that Rule 1.1 of the American Bar Association Model Rules of Professional Conduct “ABA Models Rules,” which has been adopted by most states, requires that attorneys “shall provide competent representation to a client. Competent representation requires the legal knowledge, […]
Continue readingHiring Multilingual Workers and Taking Out the Complexities
So, you’ve decided to hire multilingual employees, and that makes your organization simply amazing! Why? Because as confirmed by the New American Economy Report, “Americans lose almost $2 billion each year because of language and cultural misunderstandings.” Thus, hiring multilingual talent is clearly a smart business decision. Now comes the tricky part—how do you find […]
Continue readingSave Time, Money & Hire Qualified Job Applicants
Imagine what it would be like if finding qualified job applicants were fast, easy, and cost effective? While that might be a far-off dream, there is one foolproof way to save yourself time and money when hiring multilingual candidates. Save Time and Money, and Hire Qualified Applicants Language Certification is the answer to ensuring your […]
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