Tag: language test

The Compelling Advantage: ACTFL Language Certification – LTI Blog

Not all language tests are worthy of your attention. Here’s why the ACTFL® language tests delivered by LTI® stand out from the rest. Research-backed ACTFL (the American Council on the Teaching of Foreign Languages) has been conducting research for decades, specifically, on best practices for measuring language proficiency accurately and consistently, whether in the productive skills […]

Beyond the Seal: Why Language Credentialing Must Go Further for Today’s Graduates – LTI Blog

The Seal of Biliteracy is an important and meaningful recognition of learners’ achievements in language learning. It celebrates linguistic diversity, honors learners’ heritage languages, and promotes the value of multilingualism in our schools and communities. But to truly support learners’ futures in college, careers, and beyond, it’s essential to look further than the Seal itself […]

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How a Credit Union Boosted Member Retention by Embracing Multilingual Services

I have noticed that financial institutions are recognizing more and more each day the importance of language accessibility and cultural fluency in serving their communities. One notable example is the Latino Community Credit Union (LCCU) in North Carolina, which has demonstrated in recent years how implementing multilingual services can lead to increased customer loyalty and […]

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Career-Ready in Two Languages: How a CTE Program Is Preparing Students to Succeed in Today’s Workforce

The demand for multilingual professionals is growing fast. In industries such as healthcare, hospitality, construction, and emergency services, the ability to communicate across cultures isn’t just an asset; it’s a workforce necessity. As communities become more diverse and industries more globally connected, employers are increasingly seeking workers who can speak the language of their customers […]

bilingual bilingualism career and technical education CTE determining proficiency education language assessment language credentialing language proficiency language proficiency assessments language skills language test language testing multilingual multilingualism NOCTI UBCTS

The Economic Impact of Multilingual Customer Services on Customer Satisfaction & Revenue Growth – LTI Blog

For businesses that are tapping in the global economy and serving increasingly multilingual populations, one truth stands out: language proficiency makes a huge difference. From healthcare to banking, retail to hospitality, multilingual customer service is no longer a bonus—it’s a business imperative. Organizations that invest in multilingual staff and language proficiency assessments are reaping measurable […]

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The Financial Industry’s Language Barrier Issue – A Call to Action for More Multilingual Banking

Let’s be honest—money talks, but what happens when your customers don’t fully understand the language your money is speaking? In a country where over 68 million people speak a language other than English at home, the financial industry has a language issue it needs to address. And it’s a big one.

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5 Best Practices for Training and Assessing Medical Staff on Language Proficiency

Clear communication in healthcare isn’t optional—it’s lifesaving. From intake and triage to diagnosis and discharge, every step in a patient’s journey depends on accurate, effective communication. For multilingual patients, language barriers can lead to confusion, delays in care, misdiagnoses, and even fatal outcomes. That’s why healthcare administrators must take proactive steps to ensure their medical […]

ACTFL bilingual bilingual employee bilingual employees bilingualism determining proficiency employee language assessment employee language skills healthcare language assessment language in the workplace language proficiency language skills language test language testing medical staff medicine multilingual multilingual employees multilingualism patient safety

It’s a Fact: A Bilingual Workforce Reduces Safety Incidents

Let’s face it, we are living in a world of fast-paced work environment where language proficiency is no longer just part of a business’s “nice to have” capabilities—it’s actually a risk management strategy. This is especially true in industries where safety, quality, and compliance are directly tied to clear communication. Think for a minute how […]

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Yes, the AAPPL Assesses Interpersonal Communication. Here’s How.

At the heart of proficiency-focused world language instruction is a commitment to helping learners communicate in real-life situations, to interact, share ideas, ask questions, and negotiate meaning with others. That’s why the Interpersonal Mode of Communication, as defined by ACTFL in the ACTFL Proficiency Guidelines – 2024, is so important. And it’s also why some […]

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Building Language Program Relevance and Sustaining Growth with AAPPL Data

In today’s educational landscape, language programs face mounting challenges. Budget cuts, shifting priorities, and declining enrollment threaten the very existence of world language instruction in many schools. This trend is deeply troubling as multilingualism is an undeniable asset, and the demand for bilingual professionals is only increasing in fields like business, healthcare, politics, and national […]

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