Finding a Reliable Language Service Provider that Best Suits Your Organization

In today’s multilingual and multicultural economy, businesses often require a language service provider (LSP) to bridge their foreign language skills gap. According to the Association of Language Companies (ALC), globalization as well as immigration are contributing to the continued growth of the language services industries. “Effective communication helps any type of organization improve their customer/patient satisfaction, increases productivity of staff, builds loyalty and enhances their image in the communities they serve,” (ALC).

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The Pitfalls of Relying on Interviews to Evaluate Bilingual Candidates’ Language Skills

Bilingual and multilingual employees are an asset for any business as they help companies communicate effectively with people with different backgrounds and cultures. However, it’s important to make sure that the candidates for bilingual roles possess the required language proficiency to be able to perform in the roles.

Additionally, relying solely on what someone puts on their resume when it comes to language skills can be a risky approach. It is not uncommon for job applicants to overinflate their language proficiency levels, and this can have severe consequences. Unless a job candidate provides an official document that certifies their language proficiency, it’s essential for a hiring manager or talent acquisition manager to confirm and validate the candidate’s bilingual skills.

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Capitalizing on Bilingualism During a Job Offer Negotiation

Mastering one or more foreign languages is a sure bet to enhance your career prospects. Being a bilingual or multilingual employee opens doors to a wide range of industries and positions within the workplace. “As a bilingual professional, you may also be able to negotiate your base pay during the hiring process if you describe how your language skills are an asset to the company and make you a highly qualified candidate for the role,” (Indeed Editorial Team)

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One Teacher’s Journey to Multilingualism: A Story of Passion, Dedication, and Triumphs

Personal Note

Working at Language Testing International (LTI) has given me the incredible opportunity to connect with individuals who possess an extraordinary talent for and dedication to languages. Among these inspiring individuals, Agnieszka Ergun’s story stands out, partly because like me, she was born and grew up in Poland but mostly because her journey to multilingualism is a testament to the power of determination, love, and the unyielding pursuit of communication across borders.

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Using Metrics to Enhance Your Multilingual Business Approach

In today’s business environment, all companies are operating within a multilingual economy where diversity prevails. The continuous demand for foreign language skills across most industries, as revealed in a survey conducted for ACTFL by Ipsos with the support of Language Testing International (LTI) and Pearson, underscores the undeniable advantage of having an effective multilingual business approach that includes hiring multilingual professionals. Evaluating metrics to assess the success of your multilingual strategy—especially the effectiveness of your multilingual hires—is now imperative.

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Become a Valuable Language Resource to a Multilingual Work Environment

As a bilingual or multilingual employee, you have a unique opportunity to help create an inclusive workplace where language diversity is valued. Use your native language or any other languages you have learned to a high level of proficiency to create a work environment of respect and understanding. “A multilingual workplace is becoming the norm, as globalization increases diversity across the United States. You may find that coworkers speak languages in which you are not fluent, and this sometimes creates an uncomfortable atmosphere for a non-speaker.” (Archer).

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Language at Work: A Journey to Bilingualism and the Power of Language in the Workplace

John Papa, an HR generalist and US Air Force National Guard, had always been fascinated by the power of language. Growing up in a Filipino household in the United States, he had learned both English and Tagalog from a young age. But it wasn’t until he started working as a human resource generalist for a nonprofit organization that he realized just how valuable his bilingual skills were.
John’s organization had recently introduced a new program to promote diversity and inclusivity in the workplace, and part of that program included language proficiency testing. John certified his Tagalog speaking proficiency with the ACTFL OPI®, and to his delight, he achieved the Superior level.

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