Government Resources

  1. The Digital Language Divide

    The Digital Language Divide
    The internet, much like space, is infinite. This opens people up to a limitless way to communicate and thus, language plays an important role in how information is displayed and translated. The first language used on the internet was almost certainly English. By the mid-1990s it was estimated that English made up nearly 80% of online content. However dominating...
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  2. How Can HR Ensure All Employees Have the Right Level of Business English Skills?

    How Can HR Ensure All Employees Have the Right Level of Business English Skills?
    Developing and implementing a language assessment strategy is an effective way for HR to measure the language ability of new appointments and existing staff. When assessing the business English skills for new employees, the first thing to consider is how much English language they need to know in order to carry out their roles effectively. This will allow you to...
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  3. Press 1 for English, Press 2 for Your Language

    Press 1 for English, Press 2 for Your Language
    In its recent survey on global consumer preferences on the web, "Can't Read, Won't Buy," Common Sense Advisory found that three-quarters of 3,002 respondents in 10 non-English-speaking countries are more likely to buy a product if the post-sales support is in their language. That customer care may be delivered through FAQs or chat at the company's website - or by...
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  4. Are We Really Monolingual?

    Are We Really Monolingual?
    Americans are often told that in today’s globalized world, we are at a competitive disadvantage because of our lazy monolingualism. “For too long, Americans have relied on other countries to speak our language,” Secretary of Education Arne Duncan said at the Foreign Language Summit in 2010. “But we won’t be able to do that in the increasingly complex and interconnected...
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  5. Matchmaker, Matchmaker, Find Me a Job

    Matchmaker, Matchmaker, Find Me a Job
    It’s no coincidence that Sanjeev Agrawal, the co-founder and chief executive of Collegefeed, compares finding a job with dating. Finding The One (or at least The One That’s Good Enough) in both jobs and love is difficult under the best of circumstances, and it’s even harder if you don’t know where or how to start your search. Collegefeed, a one-year-old...
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  6. Being Bilingual Can Open More Doors for Job-Seekers

    Being Bilingual Can Open More Doors for Job-Seekers
    A recent report from the Bureau of Labor and Statistics expects the employment of US translators and interpreters to increase 22 percent between 2008 and 2018. As domestic jobs begin to outsource and branch internationally due to the affects of globalization, employers are seeking the means to break the language barrier. “When you turn on the television, they’re talking...
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  7. Speak to Global Customers in Their Own Language

    Speak to Global Customers in Their Own Language
    Do you struggle to reach customers beyond your own country’s borders? If targeting clients in other countries seems daunting, there is one simple step you can start with: Translate something. You have to speak the language of your customers. And that isn’t just an overused metaphor. It refers to actual languages — like Spanish, French, or Chinese. If...
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  8. 6 Jobs for Bilingual Job Seekers

    6 Jobs for Bilingual Job Seekers
    According to the U.S. Census Bureau, more than half of the total U.S. population growth between 2000 and 2010 was due to the increase in the Hispanic population. From 1980-2007, the percentage of people whose first language is not English grew by 140 percent, while the nation's overall population grew by 34 percent. As these segments of the population...
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  9. The Do's & Dont's of Evaluating Language Competency When Hiring

    The Do's & Dont's of Evaluating Language Competency When Hiring
    Many 21st century jobs require individuals who have specific skill sets or competencies which can be proven with certifications, ratings, or official measurements. Rarely would it be enough to trust a job candidate to evaluate his or her own abilities as a computer programmer who claims to be proficient in a specific programming language. Nor would it be acceptable to...
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  10. IS LANGUAGE TRANSLATION OF SERVICES A NEW BANKING TREND?

    IS LANGUAGE TRANSLATION OF SERVICES A NEW BANKING TREND?
    The Consumer Financial Protection Bureau (CFPB) is ordering GE Capital Retail Bank (GE Capital), known as Synchrony Bank, to "cough up" $225 million to consumers who were victims of illegal and discriminatory credit card practices. GE Capital must refund $56 million to approximately 638,000 customers who were subject to these deceptive marketing practices. In light of these developments many banks...
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