In the healthcare field, employing skilled and competent caregivers who are able to meet the diverse and growing needs of our communities is more important than ever. In a 2018 study commissioned by the American Council on the Teaching of Foreign Languages (ACTFL) and conducted by Ipsos Public Affairs, it was reported that 41% of […]
Continue readingGo Global, Grow Your Business, and Get Certified!
Globalization creates unlimited opportunities for industries worldwide. How can your organization go global and ensure that your efforts are successful? Your company’s potential customer base is virtually endless when barriers are broken down, including, but not limited to, language barriers. Is your organization prepared to communicate, serve, and delight your customers? Have you certified the […]
Continue readingWhy Language Proficiency Assessments Are Good for Employees and Employers
Why Language Proficiency Assessments Are Good for Employees and Employers Whether you have multilingual employees, plan to hire those who are, or want to encourage your staff to pursue a second or third language, it’s critical to consider certification of their language abilities. Certifying your employees’ language skills brings credibility to your company’s multilingual talent, […]
Continue readingThe Importance of Language in Patient-Centered Care
American medical systems face challenges as demographic shifts result in a growing number of patients with Limited English Proficiency (LEP). The commonality of language and cultural sensitivity are key elements that can facilitate the implementation of diagnosis, prognosis, and treatment. It is vital that healthcare providers offer translation services in order to respond to patients’ […]
Continue readingMi casa es su casa
The American Dream, a key piece of which is home ownership, is flourishing in Latinx communities all across the nation. By every economic measure, the buying power of Spanish-speaking Americans is skyrocketing to the tune of over $2 trillion. That buying power is most especially manifesting itself in home ownership, evidenced by the statistic that […]
Continue readingYou May Have to Remain Silent, If You Don’t Understand the Language of Your Arrest
Interactions between police and citizens can either be friendly, community building events, or frightening, emotion-laden, traumatic crises fraught with peril and fear. In either case, communication and process are facilitated when both sides speak the same language. However, given the growing multilingual makeup of U.S. society, there are often differences of language between the police […]
Continue readingHow To Improve Communication With Multilingual Patients In Healthcare Environments
The number of foreign language speakers in the United States has increased an impressive 90% since 1990. There are 38.4 million Spanish speakers reported in the US. The next most common language is Chinese, with 3 million speakers, followed by 1.6 million Tagalog speakers, 1.4 million Vietnamese speakers and 1.3 million French speakers. These populations […]
Continue readingLet’s Talk About It, Language Proficiency in the Workplace
We’re operating in a global economy. As a result, competition is far reaching, and companies are increasingly finding themselves at a competitive disadvantage when employees lack the functional language skills needed to do their job. These companies should be considering the following questions; are your employees actually qualified to communicate in another language effectively? How […]
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