As we continue to be more linguistically and culturally diverse, providing services to customers in their preferred language to meet their needs becomes a necessity. As many as 75 percent of consumers say they’re more likely to purchase a product if customer support is provided in their preferred language. More than half would spend more […]
Continue readingMitigating Conflict and Fostering Mutual Understanding with Language Proficiency
At Language Testing International, we have seen countless ways in which language proficiency skills alone have benefited our customers in their professional, academic, and even in their personal lives. However, when a person’s language proficiency skills are combined with cultural competency, the value that person brings to the table grows exponentially. A culturally competent person […]
Continue readingThe Gift of Language Proficiency Certification this Holiday Season
The spirit of giving is in the air as the holiday season approaches. What better way can you show your employees that you care about their futures than by giving them the gift of language proficiency certification? Whether you are in academia, healthcare, hospitality, construction, technology (or any another industry), we are experiencing demographic shifts […]
Continue readingCommit to Providing Linguistically and Culturally Competent Offerings to Diverse Market Segments
Through the many sectors, industries, and communities that Language Testing International (LTI) supports across the world, we have been able to observe, experience, and be a part of many business and societal trends. One of these trends, especially within the U.S. market, has been the shift in the American business mindset into attempting to become […]
Continue readingMeet a Language Superhero: Renaud Fenster
At LTI, we often talk about the benefits of being multilingual, and we truly believe that multilingualism gives you a special power: a power to communicate in another language, a power to better understand other cultures, a power to give yourself a competitive advantage, and even a power to save lives. Every year, thousands of […]
Continue readingBusiness Benefits of Multilingualism
In our increasingly globalized world, there is a growing need for a multilingual workforce. The demand for multilingual employees more than doubled between 2010 and 2015. The workforce has continued to evolve since then, particularly because of the COVID-19 pandemic — as of 2021, there has been a 30% increase in bilingual remote jobs. Multilingual employees bring undeniable value to the workplace, […]
Continue readingThe Importance of Communication in Light of the COVID-19 Outbreak
The Importance of Communication in Light of the Coronavirus Outbreak We’re in the midst of a global health emergency. As the Coronavirus continues to spread, healthcare providers can expect to see an increase in the number of patients with limited English proficiency. How can healthcare organizations best be prepared to serve everyone in need of […]
Continue readingHiring for Healthcare in 2020
In the healthcare field, employing skilled and competent caregivers who are able to meet the diverse and growing needs of our communities is more important than ever. In a 2018 study commissioned by the American Council on the Teaching of Foreign Languages (ACTFL) and conducted by Ipsos Public Affairs, it was reported that 41% of […]
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